Return & Exchange

At Brea Life, we create demi-fine, gold-plated jewellery, high-quality resin, cuff designed to last for months with proper care.

We want you to shop with confidence. If something goes wrong with your delivery, we’re here to help.

Orders are usually processed within 1–2 business days after payment confirmation.

1. When Can You Request a Return or Refund?

Eligible returns are accepted within 3 days of delivery. A ₹200 return shipping fee applies to approved returns and is borne by the customer.

Returns are not accepted for products on sale.

2. Damaged or Defective Product — Full Refund

If your jewellery arrives damaged or defective, don't worry — you're fully covered.

Simply send us:

Your order number
A clear unboxing video showing the damage/defect
A brief description of the issue

Please send these details to support@brea.life within 3 days of delivery, once the issue is verified.

3. Parcel Not Received

If you have not received your parcel, please contact us at support@brea.life with your order number.

We will check the shipment with our delivery partner and work with you to resolve the issue.

4. Refund Processing

Approved refunds are processed to the original payment method within 7 business days or store credit in some cases.

5. Exchange

If you do wish to exchange your product, a small additional delivery fee of ₹200 will apply, which will be borne by the customer. This helps us cover the delivery and handling involved in sending out the exchanged piece.

To avoid unnecessary exchange charges, we strongly recommend confirming your size before placing an order. Please reach out to us on WhatsApp or Instagram before placing your order. Our team will be happy to help you choose the right size.